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The Directorate General of Civil Aviation (DGCA), India’s aviation authority, has introduced comprehensive safety standards for ground handling service providers (GHSPs) at airports, aiming to enhance operational safety amidst rising air traffic.
The new Civil Aviation Requirements (CAR), issued on 8 July 2024, mandate that GHSPs must obtain safety clearance within six months. These regulations were developed following extensive consultations with stakeholders and are designed to strengthen the oversight mechanism for ground operations at airports.
The new CAR specifies the training and competency requirements for ground personnel, including the appointment of accountable managers, station managers, and safety managers. Ground personnel must undergo recurrent training to maintain their competencies. This safety mechanism aims to prevent and mitigate ground incidents, thereby improving the quality of services. The DGCA emphasized that the phenomenal growth in aircraft movements and the increasing complexity of ground operations necessitated these standards, especially given the proliferation of third-party ground handling services.
With India's expanding civil aviation market and airlines increasing their fleets, the regulator believes the need for stringent safety standards has become imperative. These new requirements are expected to standardize operations across GHSPs and enhance the overall safety and efficiency of ground operations at airports in India.