ANA utilizes VR for flight attendant training
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All Nippon Airways (ANA) has begun using the latest virtual reality (VR) technology developed by NEC Corporation (NEC) to provide enhanced safety training to flight attendants. ANA is moving to update its training with the latest technology to ensure that all flight attendants are prepared for a wide range of in-flight scenarios.
ANA has a history of technological innovation, and the useof VR to replicate a range of emergency scenarios will prepare flightattendants to respond quickly and effectively in the event of a crisis. Theentire VR program is part of a collaboration with NEC to provide an immersiveand dynamic training environment that encourages flight attendants to thinkquickly and creatively.
“VR opens the doors to emergency training scenarios that wewere previously unable to address in an interactive manner due to safetyconcerns,’” said Hitomi Yamamoto, executive vice president of ANA. “Instead oflearning how to address these situations from a textbook in the classroom,flight attendants will be able to combat dangers in real time through accurateVR recreations.”
ANA first began to use this advanced training system in2018, and all 800 new flight attendants received VR training in the program’sthree distinct scenarios: internal cabin fire, sudden depressurization andin-flight equipment check.
The VR training is an important first step in ANA’spartnership with NEC to build a “Virtual Work Place” that will streamline thefuture of work. This working environment utilizes VR to eliminate limits ontime and space while also allowing humans and AI to work together.
Going forward, ANA will continue exploring ways to harnessthe power of VR in order to improve service and heighten connections.
