Training Partnership Aims to Elevate Skilled Trades

Interplay Learning, an immersive career development solutions provider for the skilled trades, and Sila Services, a home services platform operating HVAC, plumbing, and electrical companies, are working together to create new training solutions. Interplay will deliver ongoing, scalable training solutions across Sila Services' 30+ brands.

With a workforce of 1,200+ field technicians, Sila Services has selected Interplay Learning to enhance and scale its training and development operations. Interplay will provide Sila Services' expanding family of brands with 3D simulation training and career-building training pathways that seamlessly integrate with existing systems, reduce trainer burden, and develop its talent pipeline.

With Interplay's training content, Sila Services can provide safe and consistent training anytime, anywhere across its brands. This reduces reliance on location-specific training and dependence on senior technicians and managers for training responsibilities. The entities believe the mobile and structured shift in learning leads to less disruption in business operations and provides a repeatable solution from apprentices to leadership roles, boosting confidence in technicians' ability to expand their skill sets and meet customer needs.

The integration of Interplay's skills assessments into Sila Services' training strategy and technology stack creates personalized learning paths across multiple trades and skill levels. This approach increases engagement and retention while building reliable skills inventories, enabling more effective talent deployment to jobs. The companies also believe it will help support rewarding promotions and develop technically proficient leaders capable of driving Sila Services' growth and new partner acquisitions.

Additionally, Interplay's connection to NATE, third-party agencies like OSHA and EPA, and relationships with major original equipment manufacturers create an industry-validated ecosystem that Sila Services can rely on for training and certification opportunities all in one place. This ensures technicians are well-equipped to meet industry standards and exceed customer expectations.

"Together, we will reimagine the way career training is conducted, from apprenticeship to leadership roles, and build a well-rounded workforce capable of meeting growth goals and industry demands," said Doug Donovan, founder and CEO of Interplay Learning.