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CAE has signed a multi-year contract to provide its advanced Crew Management and Operations Control solutions to the Air India Group airlines. As part of this wide-ranging agreement, in addition to the continued use of CAE’s Flight Planning solutions at Air India, CAE’s Operations Control and Crew Management solutions will be integrated at all Air India Group airlines, part of Tata Group, India's largest conglomerate, which reacquired Air India in 2022.
“Customer delight and operational efficiencies are the twin objectives we aim to accomplish with the help of our operations systems. Efficiently helping our crew with day-of-operations activities and handling the recovery of crew operations at times of disruption are critical to providing our customers the efficient experience they expect from us. We are glad to partner with CAE in adopting their flight operations solutions in this journey of transformation we have embarked upon,” said Dr. Satya Ramaswamy, Air India’s Chief Digital and Technology Officer.
“We are excited to build upon our relationship with Air India and the Tata Group, said Pascal Grenier, CAE’s Senior Vice President, Flight Operations Solutions. “By leveraging CAE’s Integrated platform, data, automation, optimization and machine learning, CAE digital solutions will enable Air India and Air India Group airlines to enhance their operational performance and profitability around the world as they restructure, rebrand and add new routes.”
Under the new contract, the existing Flight Planning agreement with Air India will be expanded to include CAE’s Crew Manager, Crew Access, and Recovery Manager Ops & Recovery Manager Crew, providing comprehensive support for both Air India and the Air India Group airlines. These advanced digital SaaS solutions are flexible, configurable and scalable, to enable end-to-end flight operations management and represent a key driver of digital transformation.
The flag carrier of India, Air India boasts the largest international network in the region and offers the most nonstop routes connecting India with global destinations. Currently, CAE's team of experts is working closely with Air India's teams to ensure that the solutions are implemented and adopted in record time.