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Friday Night at the ER is hosting an experiential workshopfeaturing its simulation game from November 6-7 at Villanova University.
The workshop begins with the Friday Night at the ER game,which is set in a hospital, but works for all industries. In teams of four, playerswill manage a spike in demand, uneven workloads, unexpected events and limitedresources all while trying to provide quality care at a reasonable cost.
The simulation teaches key principles of systems thinkingand serves as a practice field for applying three core strategies to improvesystem performance. In the debrief, attendees can explore how the lessonstranslate to their own work and learn concrete ways to make positive,sustainable change.
On the second day, attendees have the option to attend facilitatortraining and learn how to use Friday Night at the ER on their own for potentialuse within their organizations.
The simulation can be used for leadership development, processimprovement, performance intervention, culture change, and team building. Itcan teach players systems thinking, cross-functional collaboration, criticalthinking and decisions, openness to new practices, and flow and resourcemanagement.