AI Training Company Call Simulator Receives Investment to Scale Business
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Call Simulator Inc., a tech company that develops AI-powered training software, has received $575K in Seed Round Funding. The funding comes from JaxAngels, the largest angel investment group in North Florida.
The Call Simulator platform delivers immersive training that uses AI to create realistic, Speech-to-Speech call simulations. With current training processes, most organizations spend six months training call center employees with average turnover rates at 44%. Call Simulator's technology allows for significantly reduced cost and increased speed to proficiency among call center employees.
"The investment from JaxAngels will allow us to continue to scale our company and break into new industries," said David Lawson, CEO & Co-Founder of Call Simulator, Inc. "With an influx of funds, we are able to further develop the AI-technology that powers our platform."
The company spent two years working with leading 9-1-1 emergency call centers, and Priority Dispatch to create the first AI-powered simulator for training emergency call takers. With the new funding, Call Simulator will expand its team and make its training software available across a range of industries including; telehealth, banking, insurance, IT, and tier-1 brand customer support.
