Leonardo proves “always available” support model successful
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Leonardo says it proved the viability of its new “always available” model support contract business model after an initial trial with flight services provider Draken International in 2017. The “always available” model uses the company’s support, logistics and technology expertise to ensure all assets are available whenever they are needed – as opposed to traditional support contracts that provide a certain level of availability, with military end users expecting gaps for repairs and guaranteeing an asset’s availability via spares and its own logistic backbone.
Leonardo worked with Draken as it delivered ‘adversary’ training for the U.S. Air Force Fighter (USAF) Weapons and Tactics School at Nellis Air Force Base in Nevada. A key part of USAF training involves simulated combat against real jet fighters. Because Draken is a service-based contractor who in this case is paid for flying by the hour, it needs all of its radars to work all of the time; i.e. ‘always available’. Leonardo supported the Grifo’ radars on-board these jets.
Leonardo proved its ability to deliver this level of support and the two companies are in talks to sign a multi-year support deal.
